XR in a hybrid environment

Keeping customers close and improving experiences in-store and at home

A worldwide invitation by T-Mobile U.S. and Deutsche Telekom for developers,
researchers & creatives to provide innovative solutions.

Supported by

prize pool

€ 600.000

Opportunity to showcase solutions in our retail stores.

Networking with top notch executives and experts.

Trip to the award ceremony in Bonn, Germany included.

Solution Development

Deliver innovative XR solutions in the form of a minimum viable product.

How can we leverage real time XR to improve customer engagement at points of sale & service? 





Prize money

0 .000

1st Prize

0 .000

2nd Prize

0 .000

3rd Prize

Concept & design Creation

Live beyond the status quo – deliver a tangible research or design concept on future customer experiences.

How can we use technology to improve future customer experiences in XR environments?





Prize money

0 .000

1st Prize

0 .000

2nd Prize

0 .000

3rd Prize

Who are we looking for?

Smart developers, creatives and researchers from all over the world with exciting new ideas and solutions how to improve customer experience in hybrid XR environments in-store and at home.

The individuals or teams who submitted the winning ideas will receive the prize money for private use!


XR Experts, Startups


Academia, R&D Institutes, Industry


Agencies, Designers

Challenge Focus

We want to explore keeping our customers close and active by using “XR in a hybrid environment”, where we can showcase products and provide excellent customer support in-store and at home.

As the world works to find a new post-pandemic normal, we believe that people will be incentivized to shop and seek support through the intersection of online and in person experiences. Technology – specifically augmented, virtual and mixed reality technologies (collectively XR) – will make it possible for us to work, learn, and interact with one another, while remaining physically distant.



October 15, 2021 –
January 31, 2022

Make us curious about your idea and describe what you will achieve in the development phase.

Idea Review

February 1, 2022 –
February 20, 2022

A qualification jury will look for best proposals and select TOP 10 submissions for each participation stream for the next stage.


February 21, 2022 –
May 22, 2022

Selected ideas from both streams start working on the proposed minimum viable product (solution development stream) or a tangible prototype (concept and design creation stream).


May 23, 2022 –
May 31, 2022

We help you to get prepared to pitch your solutions in front of the grand jury!

Pitch & Award

June 1, 2022

The Top 10 teams of each stream are invited to pitch their solutions at the Telekom Headquarter in Bonn, Germany.



T-Challenge: Key Questions

Find out which key questions are relevant for the T-Challenge. 5 Questions to Dr. Stefan Kohn, Innovation Expert Sales & Service at Deutsche Telekom.

XR Retail Updates

How can technologies like AR and VR boost the customer experience when shopping?

T-Challenge: T-Mobile U.S. and Deutsche Telekom are looking for your ideas.


T-Challenge: Intro & 5 FAQ

Find out how you can benefit from the current T-Challenge and get answers to the 5 most frequently asked questions.


T-Challenge: Announcement & Call For Action

Apply now for the T-Challenge with T-Mobile U.S. and Deutsche Telekom AG and get a shot for 600 K EUR!